How do I save on my bill?
To save energy, you can control your consumption by optimizing the setting of yourthermostat, reducing cooling losses through your windows, doors, etc. and make sure youturn off the cooling when not required.
What happens if there are issues related to my cooling services?
Should you have an Customer Service through email at customer_care@dgminvestment.com and +97143686329.5.
How am I billed for consumption charges?
You will be billed on actual basis, based on your metered consumption of coolingservices.
How much Refrigeration Ton (RT)(Demand charge) am I paying for?
The RT of your unit is pre-determined by the Developer depending on your unit area and premise type.
How to register in Empower ?
- Search empower.ae.
- Click eservices and Select option 2 which is “E-Registration New customer landlord /Tenant”-
- Fill in your personal details and proceed with the requirements.
- Pay the security deposit to Empower directly in order to activate your account.
How to close an Empower account?
- Give the final bill to Hi-sandy.
- Get the NOC for verification and Click My services on your account .
- apply for Final Settlement.
- Upload the NOC doc.
How to apply for Gas Registration?
For any concern regarding gas connection, bills and maintenance issues, please contact Unigas customer care service at 800 UNIGAZ (864 429).
Reach out Zenner ?
For any question please communicate with Zenner customer service (04) 333 7788
What are the extra services that Hi-Sandy offers to clients?
A. Standard Package: (Price
- 1-3ton closed truck load
- 3-4 moving helpers staff
- Boxing and unboxing. (Complete stuff )
- Furniture Dismantling and re-assembling.
- Curtains removal and fixing.
- Including handyman services essential.(TV wall mount, white appliance connection)
- Price
- AED 999.001 BHK - AED 1249.002 BHK - AED 1849.00
B. VIP Package: (Studio - AED 1599 ,1 BHK - AED 1999 ,2 BHK - AED 2599)
- Everything included in the standard Package
- Parking allocation as preferred on availability for new buildings
- Nestle water 5 Gallon - up to 100 Bottles Free
- 1 House maid - 4 hours for cleaning
- Wi-Fi connection assistance ( DU&Etisalate) An additional 200 AED will be applied if tenant is from other Emirates.
Assistance in Home WiFi Connections - Du Internet
24 months contract - High Speed Internet + Landline + TV Services
12 months contract - Internet + Landline Service Only
